We’ve compiled a helpful FAQ page to provide our clients with all the essential information about our cleaning services. Explore the page to find quick answers to questions about general carpet cleaning, our methods, cleaning products. If you don’t find what you’re looking for, our friendly customer service team is always available to assist you. Make an informed decision about our services by checking out our FAQ page today.



A: The frequency of professional carpet cleaning depends on several factors, including the amount of foot traffic, the presence of pets or allergies, and the overall condition of the carpets. As a general guideline, it is recommended to have carpets professionally cleaned at least once every 6-12 months. However, high-traffic areas or specific situations may require more frequent cleanings.


  • Polyester
  • Nylon
  • Wool
  • Olefin
  • CGD

A: Yes, professional carpet cleaning is safe for children and pets. MK ProSteam carpet cleaning use non-toxic and environmentally friendly cleaning solutions that are safe for both humans and animals. We are more than happy to prove it to you.

A: While MK ProSteam Carpet Cleaning can remove many types of stains, it is important to note that not all stains can be completely eliminated. The success of stain removal depends on various factors, including the type of stain, how long it has been present, and the type of carpet fibers. We have experience and specialized stain removal techniques to tackle a wide range of stains, but some stubborn or old stains may have limited improvement.

A: Regular maintenance and care can help prolong the cleanliness and lifespan of your carpets. This includes vacuuming regularly, addressing spills and stains promptly, using doormats or rugs in high-traffic areas, and implementing a no-shoe policy in carpeted areas. Following these practices can minimize dirt accumulation and make professional cleanings more effective.

A:Drying times after professional carpet cleaning can vary depending on factors such as humidity, carpet thickness, and ventilation. Generally, carpets cleaned by MK ProSteam Carpet Cleaning can take anywhere from 4 to 6 hours to dry completely. However, in certain cases, such as when using higher moisture for pet treatment or cleaning heavily soiled carpets, the drying time may be longer than 6 hours. To expedite the drying process, we utilize commercial air movers.

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